At Hotel SS, we are proud of our industry leading cleanliness standards that our guests rave about. Our hotel’s health and sanitation measures are designed to address a broad spectrum of bacteria and viruses, including COVID-19. We adopted Ministry of Health and Sports’ (MOHS) Hospital Infection Control Guideline, which focuses on rigorous cleaning practices and protocols to meet new health and safety challenges presented by COVID-19.

Employee and Guest Health

Physical Distancing:

Guests are advised to practice physical distancing by standing at least 6 feet away from others. Restaurant tables and other physical layouts are arranged to ensure appropriate distancing. Employees are reminded to practice physical distancing by standing at least 6 feet away from guests and other employees whenever possible. The hotel will comply with, or exceed, government mandated occupancy limits.

Hand Sanitizer:

Hand sanitizer dispensers are placed in key guest and employee areas such as hotel lobby, restaurant, meeting rooms, elevator landings, garden, gym, restrooms, and throughout the back of the house for employees.

Informational Signage:

Throughout the hotel, we placed health and hygiene reminders about social distancing, hand hygiene, and sick persons’ disclaimer.

Employee & Guest Health Concerns:

Employees are instructed to stay home if they do not feel well and are instructed to contact the manager if they notice a coworker or guest with a cough, shortness of breath, or other known symptoms of COVID-19.  Employees and guests who are exhibiting any of the symptoms of COVID-19 while at the property are instructed to immediately notify the Reception.

We are closely monitoring government policy changes, guidelines, government mandates, and public health advancements and will continue to make changes as necessary or appropriate to our protocols and procedures. Below are some of the additional steps that we are taking to ensure the safety of our guests, our associates, and our community.